Messenger Customer Chat

Meta, Menlo Park, California, United States

Messenger Customer Chat is the website chat widget from Meta that was retired in May 2024.

According to our data, Messenger Customer Chat is the second most popular live chat on the web.
It has 13% of the live chat market share and is present on 0.5% of all websites.

📊 Rankings and Market Share

🏆 Messenger Customer Chat Awards

⚡ Sites Using Messenger Customer Chat

We have data on 12,505 websites that use Messenger Customer Chat technology. Here is a list of some of the top ranked ones.

The highest rated site using Messenger Customer Chat is loigiaihay.com.

#WebsiteRankCountryLanguage
1 loigiaihay.com #2,202 Vietnam Vietnamese
2 dafiti.com.br #2,660 Brazil Brazilian Portuguese
3 mpbreakingnews.in #5,044 India English
4 tio.ch #11,541 Switzerland Italian
5 aib.ie #11,765 Ireland British English
6 krungthai.com #11,882 Thailand Thai
7 dialog.lk #12,174 Sri Lanka English
8 studentloan.or.th #13,226 Thailand Thai
9 algerietelecom.dz #13,347 Algeria English
10 einstein.br #13,517 Brazil Brazilian Portuguese
11 uleam.edu.ec #13,827 Ecuador Spanish
12 ru.ac.th #13,994 Thailand
13 bollywoodlife.com #14,088 India English
14 pikbest.com #16,042 China English
15 multikino.pl #16,103 Poland Polish
16 mdp.edu.ar #17,695 Argentina European Spanish
17 redmagic.gg #18,463 Canada English
18 quadratin.com.mx #19,535 Mexico Mexican Spanish
19 daffodilvarsity.edu.bd #20,348 Bangladesh English
20 praktiker.hu #20,564 Hungary Hungarian

📈 Usage Statistics

Most of the sites that use Messenger Customer Chat:

Most of the sites using Messenger Customer Chat are from Vietnam, the United States, and Korea.

  • Vietnam 15.2%
  • United States 11.7%
  • Korea 8.9%
  • Australia 4.2%
  • Poland 4.1%
  • Thailand 3.7%
  • United Kingdom 3.1%
  • Hungary 2.7%
  • Canada 2.7%
  • Other 43.7%

Most Messenger Customer Chat users speak English, Vietnamese, or Korean.

  • English 41.6%
  • Vietnamese 14.1%
  • Korean 8%
  • Polish 3.7%
  • Spanish 3.6%
  • French 3.5%
  • Hungarian 2.6%
  • Thai 2.2%
  • Italian 2.2%
  • Other 18.5%

Messenger Customer Chat technology is especially popular on .com and .vn top-level domains.

  • .com 39.3%
  • .vn 6.2%
  • .com.au 3.2%
  • .pl 3%
  • .co.kr 2.9%
  • .hu 2.2%
  • .net 2.1%
  • .com.vn 2.1%
  • .org 2.1%
  • Other 36.9%

The primary market segments for websites utilizing Messenger Customer Chat include online shopping, business, and marketing and merchandising.

  • Online Shopping 20.1%
  • Business 14.9%
  • Marketing/Merchandising 11.5%
  • Internet Services 8.6%
  • Travel 7.9%
  • Education/Reference 6.8%
  • Blogs/Wiki 3.7%
  • Real Estate 3%
  • Fashion/Beauty 3%
  • Other 20.5%

🕵️ Similar Technologies

These are some of the best Messenger Customer Chat alternatives.

RankNameCompare
1 Tawk.toLas Vegas, Nevada, United States

A free live chat software for websites.

Messenger Customer Chat vs. Tawk.to
59 Respond.ioHong Kong

An AI-powered customer engagement platform that unifies all communication channels, including WhatsApp, Messenger, Instagram Business Chat, TikTok, Telegram, LINE, Viber, and more.

Messenger Customer Chat vs. Respond.io
73 InfobipLondon, United Kingdom

A global cloud communications platform that offers omnichannel messaging via SMS, email, WhatsApp, Messenger, Telegram, and Viber, along with identity management, user authentication, and contact center solutions.

Messenger Customer Chat vs. Infobip
77 BelcoLeeuwarden, Netherlands

A Dutch customer service software that allows users to manage multiple communication channels in one solution.

Messenger Customer Chat vs. Belco
90 BotsifyKarachi, Pakistan

A chatbot builder and conversational AI tool that helps you create chatbots for websites, Facebook, WhatsApp, Instagram, and Telegram.

Messenger Customer Chat vs. Botsify

🆚 Compare Alternatives

Compare Messenger Customer Chat with

💬 Frequently Asked Questions

What is the company behind Messenger Customer Chat?

Messenger Customer Chat is owned by Meta Platforms, Inc., headquartered in Menlo Park, California, United States.

Which country uses Messenger Customer Chat the most?

The majority of Messenger Customer Chat users are from Vietnam.

Who uses Messenger Customer Chat?

According to our data, Messenger Customer Chat is used on thousands of sites, including such established ones as loigiaihay.com, dafiti.com.br, and mpbreakingnews.in.

Do academic institutions use Messenger Customer Chat?

Yes. The most prominent of these are uleam.edu.ec, ru.ac.th, and mdp.edu.ar. Overall, we know of 14 academic websites in the United States that use Messenger Customer Chat.

How does Messenger Customer Chat stack up against the competition?

Messenger Customer Chat is one of the most popular live chats, second only to Tawk.to.

What are the alternatives to Messenger Customer Chat?

Alternatives and possible competitors to Messenger Customer Chat may include Infobip, Respond.io, and Belco.

Data updated

👉 See Also

When interpreting and using the results, please read our methodology and disclaimer.